Frequently Asked Questions

Joining TextnDate is free. Enter your gender and who you're looking for, your location, date of birth, email address and a username and password on the home page. You must be 18 or older. We'll email you a link to confirm your address; after that, add a photo and a few lines about yourself so other members get to know you.

Every member can search, view profiles, like up to 5 members a day, and gets 200 free tokens each day they use the site for sending mail and chat messages (new members start with 500).

A membership adds every page of search results, all of a member's photos (free members see the main photo), advanced search filters (lifestyle, looks and more), seeing who likes you, more likes and more tokens every day you use the site:

• Basic: $9.99 every 30 days, 500 tokens and 10 likes a day
• Premium: $29.99 every 30 days, 2,000 tokens and 25 likes a day, no ads
• Ultimate: $49.99 every 30 days, 5,000 tokens a day, unlimited likes, no ads

Memberships renew automatically every 30 days until you cancel. See Subscriptions for details.

Tokens pay for messages: sending a mail message or a chat message costs 40 tokens. You get free tokens every day you use the site (more with a membership), and you can buy more on the Tokens page. Unused tokens stay in your balance, shown at the top of every page.

Go to Subscriptions and choose Cancel. You keep your membership until the end of the period you've paid for, and you won't be charged again. You can also contact our billing support using the phone number or email shown at the bottom of the site.

Some profiles on TextnDate are fictional profiles run by TextnDate to keep conversations going. They're marked with the Online Cupids® icon on their profile page, and they are not real people you can meet. See our Terms for details.

You can write to members who are interested in your gender and whose gender you're interested in. If a member isn't a match for you, or has blocked you, you'll see "This user is not accepting messages at this time."

On a member's profile, in a chat (the menu at the top), or in a mail message, choose Block or Report. Blocking works both ways: you won't see each other in search, chat, mail or likes. You can unblock members under Settings > Blocked Members. Reports are private and our team reviews every one.

Your email address, phone number and payment details are never shown to other members. Other members see your username, profile and the photos we've approved. Card payments go directly to our secure payment processor. Read our Privacy Policy for details.

Choose "Forgot Password?" on the sign-in page and enter your email address or username. We'll email you a link to choose a new password. The link works for one hour; if it has expired, just ask for a new one.

Check your spam or junk folder, and add [email protected] to your contacts. Make sure your email address is confirmed and the notifications you want are switched on under Settings > Email & Text Notifications. For texts, add and confirm your mobile number there too.

Yes: go to Settings and choose Close Account. Your profile, photos and messages are hidden and any membership is cancelled so you won't be billed again. If you change your mind, just sign in with the same username and password to reopen your account.

Always meet in a public place and let a friend or family member know where you're going. Use your own transportation, and don't share personal details such as your home address until you're comfortable. Never send money to someone you've met online. Trust your instincts: if something feels off, leave. We do not run background checks on members, so please be careful, and report anyone who makes you uncomfortable.